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77 guides

Toner & drum help

Toner resets, drum replacement and fixes for your laser printer.

Match the printer model first. Toner resets and drum resets are different. Choose the part you replaced, then follow the guide for your printer’s exact control panel.

Brother · Toner resets

Brother HL-L2340DW: reset a new high-yield toner

Use the Go-nine/Go-five sequence only after fitting the listed new high-yield toner.

2 min read
Brother · Toner resets

Brother HL-2270DW: clear the toner warning after replacement

Use the Go button and status lights for this model after fitting a new toner cartridge.

1 min read
Brother · Toner resets

Brother DCP-7060D/DCP-7065DN: reset replacement toner

Use Clear, Start and the arrow keys on this older monochrome DCP panel.

1 min read
Brother · Toner resets

Brother MFC-7360N family: reset replacement toner

Use Clear and the numeric keypad for the older MFC-7360N/7460DN/7860DW panel.

1 min read
Brother · Toner resets

Brother MFC-L2700DW: reset a new toner cartridge

Use the held-OK prompt and star-zero-zero sequence on this keypad model.

1 min read
Brother · Toner resets

Brother HL-L2350DW: reset toner on the one-line LCD

Enter the toner menu with Back and Go, then confirm with the minus key.

1 min read
Brother · Toner resets

Brother DCP-L2550DW/MFC-L2710DW: two-line LCD toner reset

Use Clear and Stop/Exit, then the up arrow to confirm the selected toner capacity.

1 min read
Brother · Toner resets

Brother MFC-L2730DW/MFC-L2750DW: touchscreen toner reset

Use Back and Cancel beside the touchscreen, then confirm the toner entry with Yes.

1 min read
Brother · Toner resets

Brother HL-L3230CDW: reset a colour toner counter

Use the physical Back and Cancel buttons, then plus to confirm the changed colour.

2 min read
Brother · Toner resets

Brother HL-L3270CDW/MFC-L3750CDW: touchscreen toner reset

Select the replaced colour and capacity on the touchscreen after the Back/Cancel shortcut.

2 min read
Brother · Toner resets

Brother HL-3170CDW: reset replacement colour toner

Use Secure and Cancel on this older colour HL control panel.

2 min read
Brother · Toner resets

Brother MFC-9130CW/MFC-9340CDW: colour toner reset

Locate the star key before opening the cover, then hold its unlit position.

2 min read
Brother · Toner resets

HL-2140: recognise new TN360 toner

A Go-button procedure for a new high-yield cartridge in HL-2140, HL-2150N and HL-2170W.

1 min read
Brother · Toner resets

DCP-7030 family: recognise new TN360 toner

Clear a replacement counter warning after fitting new toner on the listed LCD models.

1 min read
Brother · Toner resets

MFC-7340 family: recognise new TN360 toner

Clear a replacement counter warning after fitting new toner on the listed LCD models.

1 min read
Brother · Toner resets

HL-5440D family: new TN750 toner

Use the sequence for the exact physical-button panel listed here.

1 min read
Brother · Toner resets

MFC-8510DN family: new TN750 toner

Use the sequence for the exact physical-button panel listed here.

1 min read
Brother · Toner resets

HL-L8250CDN family: new TN336 toner

Recognise the replaced colour without resetting the other cartridges.

1 min read
Brother · Toner resets

MFC-L8600CDW family: new TN336 toner

Recognise the replaced colour without resetting the other cartridges.

1 min read
Brother · Toner resets

HL-L9200CDW: recognise new TN339 toner

A touchscreen HL procedure for this Canadian catalog family.

1 min read
Brother · Toner resets

HL-L8260CDW family: new TN433 toner

Separate button-panel and touchscreen sequences for this business colour family.

1 min read
Brother · Toner resets

HL-L8360CDW family: new TN433 toner

Separate button-panel and touchscreen sequences for this business colour family.

1 min read
Brother · Toner resets

HL-L5100DN family: new TN850 toner

Use the high-yield entry for the exact regional cartridge and panel.

1 min read
Brother · Toner resets

MFC-L5700DW family: new TN850 toner

Use the high-yield entry for the exact regional cartridge and panel.

1 min read
Brother · Drum resets

Brother HL-L2340DW: replace a drum and clear “Replace Drum”

Fit the new drum, then use the exact counter reset for this model.

1 min read
Brother · Drum resets

Brother MFC-L2700DW and DCP LCD models: replace the drum

Fit a new mono drum and confirm its replacement with the correct MFC or DCP control.

2 min read
Brother · Drum resets

Brother HL-L2350DW: replace and reset the drum

A new-drum guide for the HL-L2350DW, with its closed-cover and Down-arrow reset.

1 min read
Brother · Drum resets

Brother HL-L3210CW/L3230CDW: replace a colour drum

Replace the indicated colour drum and clear its counter using the LCD buttons.

2 min read
Brother · Drum resets

Brother HL-L3270CDW and colour MFC touchscreen models: replace a drum

Use the toner-icon menu to confirm a new colour drum on the listed touchscreen models.

2 min read
Brother · Drum resets

HL-2140 / DCP-7040 / MFC-7440N: replace DR360 drum

Choose the Go, DCP or MFC confirmation after installing the new drum.

1 min read
Brother · Drum resets

HL-L5100DN / HL-L5200DW: replace DR820 drum

An open-cover OK confirmation for this mono business family.

1 min read
Brother · Drum resets

HL-L8260CDW / MFC-L8900CDW: replace DR431CL drum

This shared drum assembly uses a different reset from the smaller individual-colour drums.

1 min read
Brother · Drum resets

HL-5240 / MFC-8460N family: replace DR520 drum

Use the LED, printer LCD or all-in-one panel procedure after fitting a new drum.

1 min read
General advice · Troubleshooting & care

Ink, toner and drums: what is the difference?

Identify the supply your printer needs before replacing a part that is still working.

1 min read
General advice · Troubleshooting & care

Before you install a new toner cartridge

Check shipping protection, seating and whether the cartridge needs your existing drum.

1 min read
General advice · Troubleshooting & care

Faint toner, streaks or marks on laser prints

Check settings and use the pattern of the fault to identify the next useful step.

1 min read
Brother · Troubleshooting & care

Brother corona-wire cleaning: Drum! messages and vertical stripes

Clean the green-tab wire and return the tab home on the listed mono and colour printers.

1 min read
Brother · Troubleshooting & care

Brother HL-L2350DW: repeated dots and drum-dot cleaning

Use the drum-dot sheet to locate repeating marks and clean only the affected spot safely.

1 min read
Brother · Troubleshooting & care

Brother No Toner or Cannot Detect: check the assembly

Reseat the toner inside its drum carrier and check compatibility before treating it as a life-counter warning.

1 min read
Brother · Troubleshooting & care

Brother Toner Low, Replace Toner or faint pages?

Choose the right next step for an early warning, poor output or a warning after fitting new toner.

2 min read
Brother · Troubleshooting & care

Toner rubs off Brother prints: check paper and fixing

Match the paper setting and use the MFC-L2700DW fixing controls before considering a printer fault.

2 min read
Brother · Troubleshooting & care

Print a Brother test page to narrow a quality fault

Exact test-page menus for colour HL printers, plus a way to compare printer, document and scanner output.

1 min read
HP · Troubleshooting & care

HP Supply Memory Error or Install Cartridge after replacement

Check the packaging, seating and chip connection before changing settings.

2 min read
HP · Troubleshooting & care

HP says Low Toner after fitting a cartridge with a reused chip

Understand the old chip’s reading and the printer’s Very Low setting.

2 min read
HP · Troubleshooting & care

HP+, Instant Ink and compatible cartridges: what to check

Separate a printer’s HP+ requirements from its cartridge subscription.

1 min read
HP · Troubleshooting & care

HP blocked chip or cartridge after a firmware update

Understand dynamic security and check the chip version for your exact printer.

1 min read
HP · Troubleshooting & care

HP Protected Cartridge or Unauthorized Cartridge messages

Check an administrator policy or a cartridge already locked to another printer.

1 min read
HP · Troubleshooting & care

Are HP 78A, 83A and 83X interchangeable?

Separate the two toner families and check which printers accept the high-yield 83X.

1 min read
Samsung · Troubleshooting & care

Samsung CLT-406S toner not recognised

Check the right colour, cartridge seating and the chip’s contact.

1 min read
Samsung · Troubleshooting & care

Samsung CLP-365 / CLP-365W: faded print, lines or repeating marks

Check paper, Toner Save and the affected colour before replacing parts.

1 min read
Samsung · Troubleshooting & care

Samsung MLT-D203L, D203E and D203U: which fits my printer?

Check the yield suffix before upgrading a ProXpress cartridge.

1 min read
Samsung · Troubleshooting & care

Samsung toner fits but says Not Compatible: check the country

Check the printer’s original market and the full local cartridge code.

1 min read
HP · Troubleshooting & care

New HP toner prints blank pages or says Remove Shipping Lock

Check removable cartridge protection before trying a reset.

1 min read
HP · Troubleshooting & care

HP M402 / M426: run a cleaning page for spots or streaks

Use the correct button or touchscreen menu for these mono LaserJets.

1 min read
HP · Troubleshooting & care

HP M452 / M477: clean the print path for spots or smears

Choose Cleaning mode or Cleaning Page to match the printer’s panel.

1 min read
HP · Troubleshooting & care

HP M452 / M477: fix misaligned colours with calibration

Use calibration when colour edges are shifted or do not line up.

1 min read
Samsung · Troubleshooting & care

Samsung M2835 / M2875 / M2885: replace the separate imaging drum

Understand MLT-R116 versus MLT-D116L and fit the new imaging unit.

1 min read
Samsung · Troubleshooting & care

Samsung colour laser: fit toner in the pull-out tray

Replace the affected colour using the correct local printer and cartridge family.

1 min read
Samsung · Troubleshooting & care

Samsung SL-C430 / CLT-404S: fit a replacement colour toner

Check the 404 family, remove its packing protection and fit the right colour.

1 min read
Samsung · Troubleshooting & care

Samsung ProXpress D203 / D204: fit replacement toner

Use the correct cartridge code for the 3320 or 3325 printer range.

1 min read
HP · Troubleshooting & care

HP M401 / M425: run a cleaning page

Remove loose toner and dust using the correct Pro 400 panel controls.

1 min read
HP · Troubleshooting & care

HP M476: run a cleaning page

Use the button or touchscreen path for these earlier colour LaserJets.

1 min read
Samsung · Troubleshooting & care

Samsung CLP-365 / SL-C430: replace the separate colour imaging drum

Remove the toners and waste container to reach the imaging unit.

1 min read
General advice · Troubleshooting & care

Toner, drum, belt or waste-toner warning?

Identify the supply named in the message before buying or resetting anything.

1 min read
Brother · Troubleshooting & care

Brother Waste Toner Full: what to replace

The waste-toner box is separate from the colour toner cartridges.

1 min read
Brother · Troubleshooting & care

Brother Replace Belt: replace the right assembly

A belt warning needs the belt specified for the printer, not a toner or drum reset.

1 min read
General advice · Troubleshooting & care

Store spare toner and drums safely

Keep unused laser supplies sealed and protect exposed drums from light.

1 min read
General advice · Troubleshooting & care

My toner looks different or my model is missing from the box

Check the local part code and assembly before forcing a cartridge into place.

1 min read
Dell · Troubleshooting & care

Dell C1660w: low, empty or unsupported toner?

Read the 093 code and colour before replacing or reseating a cartridge.

1 min read
Dell · Troubleshooting & care

Dell E310 / E514 / E515: toner fits inside the drum

Keep the reusable drum when fitting a smaller toner-only cartridge.

1 min read
Xerox · Troubleshooting & care

Xerox Phaser 6022 / WorkCentre 6027: fit colour toner

Check colour and shipping seals before diagnosing a new-cartridge fault.

1 min read
Lexmark · Troubleshooting & care

Lexmark CS417: cartridge, imaging kit or waste bottle?

Use the full supply message instead of clearing the printer’s memory.

1 min read
Oki · Troubleshooting & care

OKI B412dn / B432dn / B512dn: replace toner and check the lock

Separate an empty-toner message from an improper lock-lever position.

1 min read
Canon · Troubleshooting & care

Install Canon colour toner cartridges

Replace the correct colour in the tray without touching the drum.

1 min read
Canon · Troubleshooting & care

Correct faded or uneven Canon colour prints

Use the exact Full Adjust procedure for your colour multifunction printer.

1 min read
Ricoh · Troubleshooting & care

Replace Ricoh SP330DN/SP330SFN toner

Read the correct toner message and seat the new cartridge until it clicks.

1 min read
Canon · Troubleshooting & care

Install Canon MF4570dn toner

Lift the scanner platform and replace the correct local black cartridge.

1 min read

Still need a hand?

Tell us your printer model and what’s happening. For an order, include your order number.

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