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77 guides
Toner & drum help
Toner resets, drum replacement and fixes for your laser printer.
Match the printer model first. Toner resets and drum resets are different. Choose the part you replaced, then follow the guide for your printer’s exact control panel.
No guide for this model in this section yet
Choose another guide type, or ask Ink Hero for the exact instructions.
Brother HL-L2340DW: reset a new high-yield toner
Use the Go-nine/Go-five sequence only after fitting the listed new high-yield toner.
2 min readBrother HL-2270DW: clear the toner warning after replacement
Use the Go button and status lights for this model after fitting a new toner cartridge.
1 min readBrother DCP-7060D/DCP-7065DN: reset replacement toner
Use Clear, Start and the arrow keys on this older monochrome DCP panel.
1 min readBrother MFC-7360N family: reset replacement toner
Use Clear and the numeric keypad for the older MFC-7360N/7460DN/7860DW panel.
1 min readBrother MFC-L2700DW: reset a new toner cartridge
Use the held-OK prompt and star-zero-zero sequence on this keypad model.
1 min readBrother HL-L2350DW: reset toner on the one-line LCD
Enter the toner menu with Back and Go, then confirm with the minus key.
1 min readBrother DCP-L2550DW/MFC-L2710DW: two-line LCD toner reset
Use Clear and Stop/Exit, then the up arrow to confirm the selected toner capacity.
1 min readBrother MFC-L2730DW/MFC-L2750DW: touchscreen toner reset
Use Back and Cancel beside the touchscreen, then confirm the toner entry with Yes.
1 min readBrother HL-L3230CDW: reset a colour toner counter
Use the physical Back and Cancel buttons, then plus to confirm the changed colour.
2 min readBrother HL-L3270CDW/MFC-L3750CDW: touchscreen toner reset
Select the replaced colour and capacity on the touchscreen after the Back/Cancel shortcut.
2 min readBrother HL-3170CDW: reset replacement colour toner
Use Secure and Cancel on this older colour HL control panel.
2 min readBrother MFC-9130CW/MFC-9340CDW: colour toner reset
Locate the star key before opening the cover, then hold its unlit position.
2 min readHL-2140: recognise new TN360 toner
A Go-button procedure for a new high-yield cartridge in HL-2140, HL-2150N and HL-2170W.
1 min readDCP-7030 family: recognise new TN360 toner
Clear a replacement counter warning after fitting new toner on the listed LCD models.
1 min readMFC-7340 family: recognise new TN360 toner
Clear a replacement counter warning after fitting new toner on the listed LCD models.
1 min readHL-5440D family: new TN750 toner
Use the sequence for the exact physical-button panel listed here.
1 min readMFC-8510DN family: new TN750 toner
Use the sequence for the exact physical-button panel listed here.
1 min readHL-L8250CDN family: new TN336 toner
Recognise the replaced colour without resetting the other cartridges.
1 min readMFC-L8600CDW family: new TN336 toner
Recognise the replaced colour without resetting the other cartridges.
1 min readHL-L9200CDW: recognise new TN339 toner
A touchscreen HL procedure for this Canadian catalog family.
1 min readHL-L8260CDW family: new TN433 toner
Separate button-panel and touchscreen sequences for this business colour family.
1 min readHL-L8360CDW family: new TN433 toner
Separate button-panel and touchscreen sequences for this business colour family.
1 min readHL-L5100DN family: new TN850 toner
Use the high-yield entry for the exact regional cartridge and panel.
1 min readMFC-L5700DW family: new TN850 toner
Use the high-yield entry for the exact regional cartridge and panel.
1 min readBrother HL-L2340DW: replace a drum and clear “Replace Drum”
Fit the new drum, then use the exact counter reset for this model.
1 min readBrother MFC-L2700DW and DCP LCD models: replace the drum
Fit a new mono drum and confirm its replacement with the correct MFC or DCP control.
2 min readBrother HL-L2350DW: replace and reset the drum
A new-drum guide for the HL-L2350DW, with its closed-cover and Down-arrow reset.
1 min readBrother HL-L3210CW/L3230CDW: replace a colour drum
Replace the indicated colour drum and clear its counter using the LCD buttons.
2 min readBrother HL-L3270CDW and colour MFC touchscreen models: replace a drum
Use the toner-icon menu to confirm a new colour drum on the listed touchscreen models.
2 min readHL-2140 / DCP-7040 / MFC-7440N: replace DR360 drum
Choose the Go, DCP or MFC confirmation after installing the new drum.
1 min readHL-L5100DN / HL-L5200DW: replace DR820 drum
An open-cover OK confirmation for this mono business family.
1 min readHL-L8260CDW / MFC-L8900CDW: replace DR431CL drum
This shared drum assembly uses a different reset from the smaller individual-colour drums.
1 min readHL-5240 / MFC-8460N family: replace DR520 drum
Use the LED, printer LCD or all-in-one panel procedure after fitting a new drum.
1 min readInk, toner and drums: what is the difference?
Identify the supply your printer needs before replacing a part that is still working.
1 min readBefore you install a new toner cartridge
Check shipping protection, seating and whether the cartridge needs your existing drum.
1 min readFaint toner, streaks or marks on laser prints
Check settings and use the pattern of the fault to identify the next useful step.
1 min readBrother corona-wire cleaning: Drum! messages and vertical stripes
Clean the green-tab wire and return the tab home on the listed mono and colour printers.
1 min readBrother HL-L2350DW: repeated dots and drum-dot cleaning
Use the drum-dot sheet to locate repeating marks and clean only the affected spot safely.
1 min readBrother No Toner or Cannot Detect: check the assembly
Reseat the toner inside its drum carrier and check compatibility before treating it as a life-counter warning.
1 min readBrother Toner Low, Replace Toner or faint pages?
Choose the right next step for an early warning, poor output or a warning after fitting new toner.
2 min readToner rubs off Brother prints: check paper and fixing
Match the paper setting and use the MFC-L2700DW fixing controls before considering a printer fault.
2 min readPrint a Brother test page to narrow a quality fault
Exact test-page menus for colour HL printers, plus a way to compare printer, document and scanner output.
1 min readHP Supply Memory Error or Install Cartridge after replacement
Check the packaging, seating and chip connection before changing settings.
2 min readHP says Low Toner after fitting a cartridge with a reused chip
Understand the old chip’s reading and the printer’s Very Low setting.
2 min readHP+, Instant Ink and compatible cartridges: what to check
Separate a printer’s HP+ requirements from its cartridge subscription.
1 min readHP blocked chip or cartridge after a firmware update
Understand dynamic security and check the chip version for your exact printer.
1 min readHP Protected Cartridge or Unauthorized Cartridge messages
Check an administrator policy or a cartridge already locked to another printer.
1 min readAre HP 78A, 83A and 83X interchangeable?
Separate the two toner families and check which printers accept the high-yield 83X.
1 min readSamsung CLT-406S toner not recognised
Check the right colour, cartridge seating and the chip’s contact.
1 min readSamsung CLP-365 / CLP-365W: faded print, lines or repeating marks
Check paper, Toner Save and the affected colour before replacing parts.
1 min readSamsung MLT-D203L, D203E and D203U: which fits my printer?
Check the yield suffix before upgrading a ProXpress cartridge.
1 min readSamsung toner fits but says Not Compatible: check the country
Check the printer’s original market and the full local cartridge code.
1 min readNew HP toner prints blank pages or says Remove Shipping Lock
Check removable cartridge protection before trying a reset.
1 min readHP M402 / M426: run a cleaning page for spots or streaks
Use the correct button or touchscreen menu for these mono LaserJets.
1 min readHP M452 / M477: clean the print path for spots or smears
Choose Cleaning mode or Cleaning Page to match the printer’s panel.
1 min readHP M452 / M477: fix misaligned colours with calibration
Use calibration when colour edges are shifted or do not line up.
1 min readSamsung M2835 / M2875 / M2885: replace the separate imaging drum
Understand MLT-R116 versus MLT-D116L and fit the new imaging unit.
1 min readSamsung colour laser: fit toner in the pull-out tray
Replace the affected colour using the correct local printer and cartridge family.
1 min readSamsung SL-C430 / CLT-404S: fit a replacement colour toner
Check the 404 family, remove its packing protection and fit the right colour.
1 min readSamsung ProXpress D203 / D204: fit replacement toner
Use the correct cartridge code for the 3320 or 3325 printer range.
1 min readHP M401 / M425: run a cleaning page
Remove loose toner and dust using the correct Pro 400 panel controls.
1 min readHP M476: run a cleaning page
Use the button or touchscreen path for these earlier colour LaserJets.
1 min readSamsung CLP-365 / SL-C430: replace the separate colour imaging drum
Remove the toners and waste container to reach the imaging unit.
1 min readToner, drum, belt or waste-toner warning?
Identify the supply named in the message before buying or resetting anything.
1 min readBrother Waste Toner Full: what to replace
The waste-toner box is separate from the colour toner cartridges.
1 min readBrother Replace Belt: replace the right assembly
A belt warning needs the belt specified for the printer, not a toner or drum reset.
1 min readStore spare toner and drums safely
Keep unused laser supplies sealed and protect exposed drums from light.
1 min readMy toner looks different or my model is missing from the box
Check the local part code and assembly before forcing a cartridge into place.
1 min readDell C1660w: low, empty or unsupported toner?
Read the 093 code and colour before replacing or reseating a cartridge.
1 min readDell E310 / E514 / E515: toner fits inside the drum
Keep the reusable drum when fitting a smaller toner-only cartridge.
1 min readXerox Phaser 6022 / WorkCentre 6027: fit colour toner
Check colour and shipping seals before diagnosing a new-cartridge fault.
1 min readLexmark CS417: cartridge, imaging kit or waste bottle?
Use the full supply message instead of clearing the printer’s memory.
1 min readOKI B412dn / B432dn / B512dn: replace toner and check the lock
Separate an empty-toner message from an improper lock-lever position.
1 min readInstall Canon colour toner cartridges
Replace the correct colour in the tray without touching the drum.
1 min readCorrect faded or uneven Canon colour prints
Use the exact Full Adjust procedure for your colour multifunction printer.
1 min readReplace Ricoh SP330DN/SP330SFN toner
Read the correct toner message and seat the new cartridge until it clicks.
1 min readInstall Canon MF4570dn toner
Lift the scanner platform and replace the correct local black cartridge.
1 min readStill need a hand?
Tell us your printer model and what’s happening. For an order, include your order number.