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Orders & delivery

Ask to change or cancel an order

Contact us promptly so we can check what is still possible.

1 min read

Contact us as soon as you notice a mistake. Include your order number and the exact change you need, such as a corrected delivery address or cartridge reference.

We need to check the order’s status before confirming a change or cancellation. If it has already been shipped, we will explain the available next steps.

Ask about an orderRead the local returns policy

Still need a hand?

Tell us your printer model and what’s happening. For an order, include your order number.

Contact Ink Hero

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