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Toner & drum help

Samsung CLT-406S toner not recognised

Check the right colour, cartridge seating and the chip’s contact.

1 min read

CLT-406S is a colour-toner family. An Install Toner or Not Compatible message after replacement calls for a fit and chip check, not a Brother-style counter reset.

Check the cartridge that is flagged

  1. Switch the printer off and unplug it. Remove the indicated toner using its handle. Check the code and colour against its slot and the local printer listing.
  2. Remove only the packing protection identified in the installation leaflet. Check that the small exposed chip is present and undamaged.
  3. Gently wipe the gold-coloured cartridge contact with a dry lint-free cloth. Do not use liquid, sandpaper or metal tools, and do not bend the printer’s contact.
  4. Refit the cartridge fully, close the cover, reconnect power and test. If you kept the previous cartridge, check whether the printer recognises that one.
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