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Your account & payment
Sign in, update your details and save your favourite supplies.
Check your basket and place an order
Review the cartridge, quantity and delivery details before you pay.
1 min readPayment options and checkout problems
Use the methods shown at checkout and check a failed payment before trying again.
1 min readSign in with your email
Use an email verification code to open My account. No password is needed.
1 min readUpdate your email, phone or delivery address
Keep your profile and address book current; phone numbers are optional.
1 min readSave your printers and favourite products
Keep the printer pages and cartridges you use together in My account.
1 min readStill need a hand?
Tell us your printer model and what’s happening. For an order, include your order number.