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Canon MAXIFY MB2720: error B504

Restart the printer once. If B504 remains, Canon’s next step is service rather than a cartridge-counter reset.

1 min read

For the MAXIFY MB2720, Canon identifies B504 as a printer error. It is not an instruction to reset the toner, drum or remaining-ink counter.

Canon’s B504 procedure

  1. Turn the printer off and unplug it.
  2. Plug it back in and turn it on.
  3. If B504 is still displayed, contact Canon’s service center for repair.

If the cartridge holder is locked, do not pull it across, pry out the tanks or force a refill. Send Ink Hero the error photo, model and order number if the error started just after fitting our ink.

Report B504 after an ink replacement
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