HP ENVY 5640: install HP 62 or 62XL cartridges
Fit the tri-color and black cartridges, then let the printer complete alignment.
1 min readThis guide is for the HP ENVY 5640, which uses a black cartridge and a tri-color cartridge. Use the correct HP 62 or 62XL product listed for your printer; the two cartridges go in different slots.
Replace the cartridge
- Turn the printer on, load plain white paper and open the cartridge access door. Wait until the carriage stops moving.
- Press down gently on the old cartridge to release it, then remove it.
- Unpack the replacement and remove its protective tape. Hold the plastic sides; do not touch the contacts or nozzles or reapply the tape.
- Put tri-color in the left slot and black in the right. Slide the cartridge in at a slight upward angle and push until it snaps into place.
- Close the access door, confirm the prompt and wait for calibration and alignment.
A remanufactured cartridge may not show an accurate remaining-ink estimate. If the printer refuses to print, keep the exact error message and contact us rather than treating the level display as an installation test.
Help with an HP 62 cartridge