All help topics
Ink cartridge help

Brother MFC-J480DW: why colour ink drops on black-only jobs

Maintenance uses every colour, and paper and duplex settings can affect which inks form black.

1 min read

The MFC-J480DW cleans all its ink nozzles during maintenance. That uses small amounts of each colour even if your documents contain only black text.

Check the print settings

  • For black-only document printing, choose Grayscale/Greyscale and Plain Paper in the Brother driver.
  • Photo paper, other media settings, Slow Drying Paper and duplex printing can use colour inks to produce black or greys.
  • Do not choose an inaccurate paper type just to save ink. Select the settings that match the paper you are actually using.
Ask about unusual colour-ink consumption
Technical references

Still need a hand?

Tell us your printer model and what’s happening. For an order, include your order number.

Contact Ink Hero

Cart