All help topics
Toner & drum help

HL-L8360CDW family: new TN443 toner

Separate button-panel and touchscreen sequences for this business colour family.

1 min read

Confirm the replaced colour

  1. Cancel an error overlay if needed so the main screen is visible; open the front cover.
  2. Hold the Back arrow and Cancel (X) together for one to two seconds. Release both, then immediately press Back again.
  3. Choose only the replaced colour and the capacity printed on your cartridge. STD is standard; HC is high yield. Use an extra-capacity entry only when it matches your new cartridge. Confirm the reset prompt.
  4. Wait for Accepted, then close the front cover.
Get help with this cartridge
Technical references

Still need a hand?

Tell us your printer model and what’s happening. For an order, include your order number.

Contact Ink Hero

Cart